Main Public Tickets FAQs Admin Blog QID: Category: Title: 8 Network,Windows, Inbox Trouble Syncing, Printing or Browsing Network   I can not the print or sync reports to the server or I can not access the city network. This is almost always caused by a network connection problem. The first step is to see if there is a GREEN "Palm Tree" like icon at the bottom of your screen near the clock. This palm tree is part of the "NetMotion Mobility" program. NetMotion provides a secure connection to the city network through any active internet connection. If there is not a palm tree then you are not connected to the city network even though you might be connected to a physical or wireless network nearby. If you are connected to a nearby network, try right clicking the NetMotion icon (It looks like a blue double arrow when not connected) and selecting "Connect with NetMotion Mobility". This should make sure NetMotion is active and translating your traffic to and from the city network.     Back to main Support Ticket System  Copyright © 2003-2004 osTicket.com, All Rights Reserved.